All orders are processed and shipped by HOPS Press LLC.
We are so grateful for your enthusiasm and support for our books, games, and videos, thank you. Most of our titles were written, created, or produced by author, builder, educator, and conservationist, Thomas J. Elpel.
We typically ship orders within 24 to 48 hours. On rare occasions we may leave the office for a one- or two-week break at any time during the year. We catch up quickly upon return. Here are answers to common questions about shipping:
Address Corrections
Please let us know ASAP if PayPal has applied an outdated shipping address to your order. Email is the most reliable way to reach us. Please write directly to [email protected].
Retail Orders — USA
We ship retail orders by USPS Priority Mail. Postage is automatically applied during the checkout process. Domestic shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item, including shipping, will be refunded to the buyer by the seller.
Wholesale Orders — USA
Please place wholesale orders directly through the HOPS Press LLC website.
International Customers
Please place international orders directly through the HOPS Press LLC website.
HOPS Press applies great care to packing and shipping all orders. If an item is damaged during international shipping, seller will not be held responsible. Please email [email protected] with any questions regarding international shipping.
Thank you!